Frequently Asked Questions

📦 Shipping & Delivery

How much does shipping cost?

Shipping is on us! We offer Free Shipping on all orders, no minimum purchase required.

How fast will I receive my order?

We pride ourselves on speed. Once your order is processed, we use fast shipping services to ensure your new order arrives at your door as quickly as possible.

How can I track my order?

Once your order ships, you will receive an email with a tracking number so you can follow your Treasure District package every step of the way.

💰 Quality & Pricing

How are your prices so low if the quality is high?

At Treasure District Store, we believe "everything that matters" shouldn't cost a fortune. By streamlining our sourcing and focusing on what truly adds value to a shoe, we pass those savings directly to you without compromising on craftsmanship.

Do you sell shoes for both men and women?

Yes! We curate a wide selection of high-quality footwear for both men and women, ranging from casual everyday wear to more formal styles.

🔄 Returns & Exchanges

What is your return policy?

We want you to love your purchase. If you aren't satisfied, you can return your item within 7 days of receiving it.

What condition must the return be in?

To be eligible for a refund, the item must be in the same condition that you received it—unworn, unused, and in its original packaging.

Who pays for the return shipping?

While we provide free shipping to get the product to you, the customer is responsible for the shipping fees associated with returning the item.

📧 Support & Contact

I have a concern or a question. How can I reach you?

We are here to help! If you have any questions regarding your order, sizing, or a return, please send us an email at: treasuredistrict@gmail.com